Last night I got a survey from Odesk.com. It was a survey asking me why I hadn’t worked on Odesk yet, and what they would have to change to get me to do so. Now, anyone who knows me also knows that I’m a really patient and reasonably nice person. I don’t bash people, because it’s bad business and bad karma, and it always comes back to get you. But despite my best intentions, I ended up writing a fairly nasty response to the survey, as the question made me really angry.
Today I’m going out on a limb and deciding that having strong opinions is okay, so I’m going to talk about why I think sites like Odesk are contributing to the downfall of quality internet marketing, the English language, opportunities for all freelance writers, and the pay scale of writers online. As long as I’m going to break my rule, I’m really going to go for it.
I will be totally honest and say that I looked at Odesk pretty heavily starting out. I had tons of writing experience, and my price point was really low. I was new at the business thing, and nervous, and mostly wanted work samples to show off. I will also say that for a variety of reasons, I got most of those work samples for free rather than use Odesk: I was that unhappy with the system that it encouraged and rewarded.
There’s a subculture of internet writing that I personally find really disturbing. I’m not sure if there is a technical term for it, but it’s based around the idea that it’s better to hire writers from countries with a lower living wage and train them than it is to hire experienced writers from the US. This is especially true when you get into low budget SEO copywriting, where keywords and speed are valued over quality writing. Now, before someone gets really angry, I am not advocating that you should only hire US writers and that all SEO is the work of the devil. What I am arguing against is an internet marketing culture that values low price google rankings over actual creative and quality advertising writing.
Yes, you can sign up for sites like Odesk as a US based writer, and yes, you can charge whatever you want for your services. However, you won’t get jobs. You can’t compete with the bottom market. Now, I’m a pretty fast writer (my clients can verify this) but even I can’t do one SEO optimized article an hour and I certainly wouldn’t do it for a dollar an article. It’s not worth it. And the more people who do, the more people come to expect it. These articles aren’t quality advertising, and they don’t pay a living wage: not to anyone. It’s an evil system, and it isn’t fair to writers in any country.
But here’s the problem, which I truly understand. I’ve been here myself. When you first start out as a professional writer, you are scared to death of not being able to feed yourself. At that point, any job looks like a good job. This is especially true if you live in a country where the wages are really low. These freelancing sites should be an opportunity to work with people from all over the world at an acceptable living wage, not a place to take advantage of the disenfranchised. Now, I’m also perfectly willing to admit that this isn’t the fault of Odesk or other sites like them. They aren’t evil overlords, it’s just how people are. This is happening in industries all over the world, not just the writing industry.
I finally came to the conclusion that I couldn’t participate in a system like that and not feel horrible. I needed money, but I wasn’t quite willing to go there. It all worked out for me, but I was lucky. I had savings, a paycheck, and I lived in the US. I had far more options than people in other life situations would have.
I’ve been asked a lot about freelancing sites by other writers, and I’ve told them to start their own companies instead. The barrier to entry is so low these days that all you need is a basic computer, an internet connection, and a hell of a lot of determination to make money. It’s the scarier sounding option, but the better one. When in doubt, start your own company and decide what you’re worth. If you’re good at what you do, work hard, and you’re nice to people, you will absolutely have some level of success. And you can do it from whatever country you want.
If you’re already a freelancer, don’t ever let yourself be bullied into waffling on your prices because someone says they can find someone on a freelancing site who can do it cheaper. Decide what you’re worth, and stick to it. You get what you pay for, and you’ll do better in the long run if you stick up for yourself and develop a reputation as someone who is confident and professional. Not all clients are clients that you want to have: generally, clients who try and get high quality on the cheap have an agenda that you don’t want to deal with. Be yourself, stick up for yourself, and demand the respect that you deserve as a person and as a writer (or graphic designer, or whatever else you do).
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Here! Here! Well said, Holly.
“I’ve been asked a lot about freelancing sites by other writers, and I’ve told them to start their own companies instead.”
I could not agree more with that advice. One aspect of writing that can be difficult for non-writers to understand is that not everyone is a writer, even though most can write. I have found that those who have the desire and the temperment to survive as a freelance writer will flourish if they position themselves as a business.
Copyblogger’s Freelance X Factor is a great listen for anyone who writes or thinks they want to write for a living.
CaZ´s last blog: Iron Slave or Work-from-Home Chick?
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Holly Reply:
February 3rd, 2010 at 1:53 pm
I agree. I love that the barrier to entry is so low. Anyone can build a business with free tools and by being good at what they do; we don’t have to go along with systems that don’t work for us anymore. We need to start training people to be their own boss versus being an employee, and the world would be a better place.
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First we (U.S.)commoditized and outsourced manufacturing offshore, then we commoditized and outsourced services offshore. Contracts are awarded on price alone, rather than quality/price. We’ve seen the beginnings of a rebellion with the handmade movement — people that want a connection with the person as well as the goods or services they’re purchasing are willing to pay what they feel is a fair price (typically higher).
You have to distinguish yourself — why should someone hire you at a potentially higher rate over someone offshore? Maybe it’s accessibility, maybe it’s because you’re a native speaker, maybe it’s because you’ve built a relationship and established a level of trust with the client.
Get a great website; the tools and technologies make this pretty easy. Do a little SEO. And get the word out.
And if you need help putting your content together on your site, talk to Holly. She knows her stuff.
Mary McRae´s last blog: There’s No Place Like Home
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Holly Reply:
February 3rd, 2010 at 1:50 pm
Thanks for the compliments! The prevalence of outsourcing is really disturbing to me; you’d think the internet would help everyone become more equal, instead of the other way around. That’s why smart and classy marketing is so important, along with standing out from the crowd. And you can do that no matter what country you live in; refusing to take part in a system that disadvantages everyone is the best way to combat it.
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Wandered in from a friend’s tweet, I don’t do writing really, much less SEO article stuff, but it’s interesting to read on the various skilled creative jobs. This sort of thing is VERY prevalent in visual design as well these days, and I’ve actually been so unsure of myself as ‘just starting out’ and worried about getting sales or jobs of art in the past that I’ve been badgered into bad deals.
Once you’ve gotten started in letting people badger you it’s a terribly hard habit to break too- and people I encounter even at non-corporate levels (I mean even retail shoppers at art shows) love to bring out the “Oh well I can get a print/drawing/design cheaper from someone else, so don’t you WANT to lower cost and make the sale?” thing a lot. I honestly suspect that for visual designers as well as writers it still is very much a case of “Make your own freelance company” these days as being the best route, heck I don’t even know if there’s setups like the ODesk for designers- if there are I’m sure they’re pretty much the same bottom line issue though.
Rambling a little I suppose, but in general, yeah, outsourcing for price over quality is something that I think hits all levels of society/product these days, and I am seriously hoping that it reverses before I’m reading texting-speak and seeing terrible Photoshop in even more ‘serious’ places.
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Holly Reply:
February 3rd, 2010 at 7:36 pm
It’s really important not to let yourself get bullied by potential clients, and also equally hard to avoid it. Everyone hates conflict, and doesn’t want to get a bad business reputation. Despite all of our self-empowered talk, it really is the clients calling the shots much of the time. And if you’re a startup writer/designer/whatever, and you’re hard up for money, you feel like any money is valid. I was lucky that early only I had a bunch of amazing women who befriended me and kicked my ass into gear and didn’t let me do any of that stuff, but not everyone has that kind of support system.
Thank you for stopping by, and for adding your perspective to the issue!
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*sigh* I lost my job because of outsourcing. My family has a small manufacturing biz and cheap overseas labour kicked our butts. My Dad’s 600K biz was reduced to a mere 80K in a matter of 5 years. It’s not a surprise that it has happened in the writing business as well. I thought that I might try my hand at writing some freelance articles in the pet industry and then thought better of it. A dollar an article?! I think that my time is worth more than that! Freelance is the way to go and you’ll get more out of the long run writing for yourself and select clients.
Karen Friesecke´s last blog: It’s Just What I Always Wanted!!
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